collect about you.
To comply with the General Data Protection Regulation and to prevent
unauthorised access, we follow procedures regarding the collection, storage and
disclosure of information that you have given us.
What information do we collect about you?
We collect the following personal information about you when you make an enquiry
or place an order for products or services.
Vehicle make & model
Website usage information is collected using cookies.
How we will use the information about you?
The personal information we collect about you is used to process your enquiry,
provide you with a product or service and to manage your account. We may also
use your personal information to keep you informed about the status of your
order or service being provided.
In certain instances we are obliged to pass your personal details to third
* - When selling you a vehicle your personal details will be passed to the DVLA for vehicle registration and taxation purposes.
* - When producing vehicle number plates your personal details will be retained by Sandhurst Autoprint Limited in encrypted format for a period of three years.
If you agree, we would like to send you vehicle service and MOT reminders as
well as occasional marketing information about other products, services and
events that may be of interest to you.
Spratley's will not share your information for marketing purposes with other
You have the right at any time to stop us from contacting you for marketing
If you no longer wish to be contacted for marketing purposes please contact us
* - By telephone: 0118 933 2338
* - By email: email@example.com
* - Or write to us at: Spratley's, 60-62 Victoria Road, Mortimer, Reading, RG7 3SG
Cookies are text files placed on your computer to collect standard internet log
information and visitor behaviour information. This information is used to track
visitor use of the website and to compile statistical reports on website
For further information visit
You can set your browser not to accept cookies and the above website tells you
how to remove cookies from your browser. However in a few cases some of our
website features may not function as a result.
to our website so when you link to other websites you should read their own
Access to your information and correction
Under the regulations you have the right to request copies of your personal
information, to seek rectification of inaccurate data, the erasure of your data,
or object to or restrict the use of your data, and where our system allows, to
request copies of your data in digital format.
How to contact us
information we hold about you:
How to complain
If we have been unable to resolve an issue regarding how we handle your personal
data you have the right to complain to the data protection regulator. Their
contact details can be found on their web site
This revised policy is effective from May 2018.