Service Testimonials
Feedback has become truly independent!
In addition to a great deal of feedback we receive directly
from our customers an independent national body called Motor Codes now invites
customers to leave feedback about garages they have used.
We have subscribed to the Motor Industry Code of Practice for Service and Repair, click here for more information.
Motor Codes invites you to leave your feedback on our performance to an independent body, you and other customers can also see the feedback by clicking here.
"Excellent, courteous service. Very helpful”
February 2012
"Spratley's CARE about their customers. I know that the
information that they give me is completely honest and in my best interest.
Their work is always first class. Nothing is too much trouble for Paul and his
team. I would not consider taking my cars anywhere other than Spratley's."
April 2011
"Family partnership, friendly and attentive. Made welcome &
seated in a clean home like environment. Staff are always friendly and the
service is the best I have received at a Vauxhall dealer "
March 2011
"Lovely friendly family business - it's the reason I deal
with you."
March 2011
"Every member of staff is very cheerful and ready to help. I
always feel nothing is too much trouble. It is satisfying to know that there are
friendly experts close at hand."
February 2011
"I have used this garage for more than eight years and have
always been very happy with the service provided. I would recommend this garage
to anyone."
January 2011
"We have been using Spratley's for the past 14 years. Service
is still as good now as it was then. What stands out the most is the aftercare
they always provide. Thanks for all your help and the cars you have sold us over
the years."
January 2011
"Have dealt with Spratley's for over 20 years. Long may the
family business continue! Have received excellent service from all members of
staff, in particular Paul S. Many thanks."
December 2010
"We have always found the sales and service staff very
friendly and helpful. We have been going to Spratley's for many years and hope
to for many more."
August 2010
"I couldn't pick out one particular member of staff for
praise… you are all great."
March 2010
We are never complacent about our level of customer care; we are always striving to exceed expectations. We value our customers.
Why not leave feedback yourself?
Its simple and quick and just a click away - just complete our enquiry form below!
N.B. We can’t display the above customers’ full names or details for data protection reasons (we take our customer data security very seriously); however if you would like to see our folder of returned questionnaires when you next visit, please ask.
