Customer Feedback
What our Sales’ customers have said about us…
Always a warm friendly welcome. Really appreciate the unbiased advice. Good to have people who you can trust. Keeps customers coming back. Well done!!
March 2010
I have dealt with Spratleys for many years now, having purchased quite a few cars there and in all the dealings have been delighted with the service offered. I would commend Paul as the epitome of the perfect salesman!!
February 2010
Purchasing a car can be a stressful experience. However at Spratley’s, Paul and your other sales staff made it a pleasurable experience. I have always recommended you to some friends.
February 2010
The service I receive at Spratley’s has always been second to none. All the staff are helpful, knowledgeable and friendly. I know Spratley’s are a company I can trust, so much so I brought a car from them before viewing it. Paul Spratley was extremely helpful and made buying a stress-free pleasure.
February 2010
Wendy Bedford top salesperson and all at Spratleys.
February 2010
No improvements necessary of any kind, always valued the exceptional care of all the staff at Spratley’s and the personal service of Paul Spratley. I always recommend Spratley’s to my friends! 11 out of 10.
October 2009
Having been a satisfied and regular customer since 1972, we felt happy to come again to purchase yet another car.
May 2009
Paul & Wendy made the purchase of the ‘vehicle hassle free’. A very good & courteous service.
May 2009
The personal, friendly and thorough attention to detail is something rarely seen. It was a pleasure to do business with a garage that cared.
April 2009
Both Paul and Wendy did everything they could to help me make this purchase. I
have bought many cars – new and second hand over the past 48 years and this has
been the most comfortable experience of all. Thank you.
January 2009 (a new customer)
To Wendy and Paul
Thank you both very much for your professional service. From start to finish you
made the purchase of my car a stress-free and pleasurable experience. Since
getting the car on Saturday I have not stopped smiling! I’m delighted with the
car and will recommend you to anyone!
January 2009
Paul Spratley was very helpful and considered all our requirements, letting us
test drive various models to ensure we were happy with the model we then chose.
Nothing was too much trouble. A high quality of customer service and that’s why
we return to Spratley’s.
November 2008
We are never complacent about our level of customer care; we are always striving
to exceed expectations. We value our customers.
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N.B. we can’t display the above customers’ full names or details for data protection reasons (we take our customer data security very seriously); however if you would like to see our folder of returned questionnaires when you next visit, please ask.
